Whether you want to check your statement, find out how many loyalty points you have, make a payment, let us know you’re moving home, or even report a lost or stolen card, we can help.

Don’t hesitate to call Card Services on 0871 522 5666 if you are a Storecard holder or 0871 522 5272 if you are a MasterCard holder (Calls may be recorded and monitored for quality and security purposes. Calls cost 10p per minute plus network extras). The lines are open Monday – Sunday, 8am – 9pm.

Send a letter to: 
Santander Cards UK Limited 
Customer Services Department
PO Box 700
Leeds
LS99 2BD                                     

The first thing you should do if your Laura Ashley card is lost or stolen is let us know. Please call 0871 522 5666 if you are a Storecard holder or 0871 522 5272 if you are a MasterCard holder (Calls may be recorded and monitored for quality and security purposes) immediately, or if you have a Laura Ashley MasterCard and are abroad you can call +44 208 181 0000, 24 hours a day, 7 days a week. Then write to us within seven days to confirm that your card has been lost. Please include details of your name, address, and account number and send it to the Authorisations Department at the Santander Cards UK Limited address given above.                                    

If you have any issues relating to your account you can contact us using any of the methods above.